Be Your IT Department Ambassador

A company’s reputation in the market helps determine its market share; likewise a department’s reputation within a company can affect its operating budget and employee morale. Almost all companies have an Information Technology department and those within the unit know how vital it is to the rest of the operations. However, employees in other sections may associate the IT department only with annoying computer problems and time-consuming cybersecurity mandates. It doesn’t have to be that way—be an IT ambassador and transform the way everyone in the company views your role.

Be Bi-lingual

Use technology jargon when speaking to other IT professionals but use plain language when talking to people outside the department. Sometimes a particular IT issue is preventable if users make simple changes. Determine the changes necessary and provide clear, concise instructions for the new procedure. The real key here is follow up—check in later with those most resistant to the change and provide them with further guidance if necessary. This simple step can convert a steadfast skeptic into your biggest fan.

Take Care Of Disposal

Electronics become outdated quickly, and companies replace large quantities of monitors and desktop computers at one time. Discarding the old items can be challenging and is often left to the administrative staff who don’t understand the equipment like you do. Use your IT expertise and take that chore off their hands; perform a quick internet search for local recyclers like it equipment disposal toronto. The search should reveal at least one convenient and cost-effective option that will work for your firm’s disposal and privacy protection needs.

Attend Company Parties

The IT department may have a reputation for isolating itself from the rest of the firm. Break that stereotype and reach out to others. Go to company social functions if employees are co-located. If the firm has a sizable contingent of virtual staff reach out over video conferences and phone calls. Emails and text messages are effective but they lack warmth. Seeing and hearing a colleague can create a more personal connection and reaching out often will build for true camaraderie.